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Technical / Troubleshooting

  • How do I clear app storage?
  • How do I contact CrisisGo Support?
  • What does "Your Email is Associated with Multiple Accounts” mean?
  • CrisisGo Firewall Configuration
  • What operating systems are supported by CrisisGo?
  • Where can I find training for CrisisGo?
  • Why can't I log in?
  • Do you support Active Directory or LDAP?
  • How do I change my user account password?
  • Why did I not get an alert?
  • What devices are supported for CrisisGo?
  • How do I submit Feedback?
  • What if I can’t download the CrisisGo app?
  • How much battery life does the app consume on cell phones?
  • How do I log out of CrisisGo?
  • How do I update the CrisisGo app?
  • How do I keep the CrisisGo PC App Online in Windows?
  • How do I manually add staff to multiple buildings?
  • How can I save the amount of battery life consumed on my iOS device?
  • What are the permission options for viewing Class Roster data?
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