How do I update the CrisisGo app?

For Apple iOS Devices

  1. Go to your iPhone's home screen and tap on the App Store icon.
  2. After the App Store opens, tap the Updates icon in the bottom right corner of the screen.
  3. Tap the Update All button at the top of the screen.
  4. If prompted, enter your password and wait for your apps to update.

For Android Devices

  1. Open the Google Play Store app.
  2. Tap Menu and My Apps & Games.
  3. Select the app you want to update or update all.

For Chromebooks

  1. In the bottom left of your screen, you'll find the Launcher icon. It has a magnifying glass icon. Click it.
  2. Then click the All Apps icon in the window that opens.
  3. Click the Google Play Store icon inside the all apps window. Alternatively, you can press the search key on your keyboard and type "Google Play" to find it.
  4. At the top of the window that opens, click on the menu icon. It's the three lines on the left side of the window (also known as the hamburger menu)
  5. Click the item in the menu that says My Apps & Games.

For Windows Computers

  • The CrisisGo Application will prompt you when launching when there is an updated version available.
  • To confirm you are on the latest version, you can view your version in the application under settings and selecting "About"
  • Compare the version with what is available on the CrisisGo website download page

For Macs

  1. Click the “App Store” icon in your dock to launch the Mac App store.
  2. Click the “Updates” tab at the top of the Mac App Store window.
  3. Click the “Update All” button in the upper right corner to update all applications with available updates.

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Still need help? To contact CrisisGo Support, please call 314-669-9022 x2. Otherwise, please fill out the following form, and one of our Support Analysts will respond as soon as possible. To contact CrisisGo Support, please call 314-669-9022 x2. Otherwise, please fill out the following form, and one of our Support Analysts will respond as soon as possible.