How do I save my changes?

Some changes that you make within the console are automatically saved. However, there are some instances where you’ll need to hit Save or Submit after making a change. The following is a list of those instances and where they occur within the console:

Dashboard:

  • When entering the information in the Tip Investigation section, you will need to click Save.

Calendar:

  • When scheduling a Safety Card, you will need to click Save.

Event:

  • After entering Event details, the last page will ask you to Submit

Crisis/SOP:

  • When editing a checklist, you need to click Save or Save & Save as Template.
  • When adding a new Crisis/SOP name, you will need to click Save.

Users:

  • When adding a new External Contact, you will need to click Save.
  • When adding or editing a user in User Management, you will need to click Submit.

Admin:

  • When adding a new console Administrator, you will need to click Save.

Message Group Management:

  • When creating a new Message Group, you will need to click Save after entering the Group Name.
  • After selecting Message Group Managers and Members to add, you will need to click Save.
  • When creating a New Alert Type,  you will need to click Save.
  • When adding a New Report Type, you will need to click Submit.
  • When assigning Reunification Roles, you will need to click Save.
  • When adding SMS and Email Members, you will need to click Save.
  • When adding or editing a new Web Link, you will need to click Save.
  • When turning on Auto Synchronization, you will need to click Save.

Note:  You will still need to Publish the console after making changes in order to push the updates to users' devices.

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Still need help? To contact CrisisGo Support, please call 314-669-9022 x2. Otherwise, please fill out the following form, and one of our Support Analysts will respond as soon as possible. To contact CrisisGo Support, please call 314-669-9022 x2. Otherwise, please fill out the following form, and one of our Support Analysts will respond as soon as possible.