CrisisGo Terms and Definitions

Term Definition
Activity A message/reminder capability that can be used through the safety calendar. This is often used for scheduling drills.
Alert The Alert tool provides an organization-wide or school-wide notification with an audible tone. This is used to warn your entire organization of a serious threat. The Alert follows the top-to-bottom method of notification, as administrators can warn every staff member of major safety issues.
Broadcast A one-to-many video stream. Users can enact a broadcast channel that will notify all other users on the system with video account permission. Users with permission can watch and listen to the broadcast in real-time. Broadcast can be configured to record and store each broadcast to be accessed in the app or console to watch later.
Bully & Tip Reporting A reporting tool that allows staff and students to report any bully-related activity. The intuitive report is sent directly to your bully tip receivers in the safety team, and it allows you to upload multimedia files. You can choose to remain anonymous when submitting a bully report.
Checklist The checklist provides role-specific emergency instructions for any type of crisis based on your organization’s emergency plan. The list of actionable items can be checked off as completed and submitted for your safety team to review.
Console The console is where you can access all the behind-the-scenes administrative features of the CrisisGo app. The console will allow you to make changes to your staff, building, and emergency plan information; review, assign and respond to reports; search for, create, or send safety cards; and other administrative functions.
CrisisGo Content Library This is where all the CrisisGo safety awareness content (Safety Cards) resides. The content sources include credible public domain sources and our content partners. The content covers all the core safety information needs of any school, family, or business.
Dashboard The dashboard is a feature of the console. The dashboard shows a view of any actions taken within the app, whether it is an alert or panic sent or a tip or bully report that has been submitted. You can also access the message history and login records.
Feedback Whenever CrisisGo customers experience an issue or error, they can submit feedback to the CrisisGo development team. Feedback is submitted within the app.
Light This is a flashlight tool that utilizes your mobile device’s camera light.
Manager A manager is a CrisisGo user who is included in a message group and has administrative capabilities. The authority of managers can vary as some have the ability to edit features of the message group, and others do not. Managers can direct message members, message all the other managers, and message everyone in the group. They can also view reports and edit the group if granted that permission. Managers use message groups to coordinate safety communication and response but should not be called coordinators in order to preserve clarity.
Member A member is a CrisisGo user who is included in a message group. They do not have administrative privileges in the group, but they may participate in a safety communication. Members should be said to participate but should not be called participants in order to preserve clarity.
My Library This is where an organization’s safety cards reside. These safety cards were created or modified and saved by the organization’s safety administrator.
My Safety Network All app users can subscribe to our safety content channels in My Safety Network. These channels offer audience-specific content that has content relevant to our different users’ lifestyles. My Safety Network also includes the function of Access Request for approving or denying a requested subscription of a member for a group.
Panic The Panic button provides an instant way for staff members to call for help from their safety team. Panics and the GPS location of the sender are directly sent to the safety team from a message group. The panic button follows the bottom-to-top method of notification, as staff members can individually notify the safety administrator of small-scale issues.
Report A report is a way for users to notify their safety administrator of a safety issue or to collect safety-related data. There can be many types of reports, but they boil down to these styles: Safety tip, Safety Audit Report, Incident Report, and Inspection Report.
Reunification Reunification is the process of releasing students back to their legal guardians during the recovery stage of a major incident that is not considered a normal school release. CrisisGo’s reunification feature can be turned on in a message group. It uses Roster data to allow staff (based on their reunification role) to mark students present and move them through the reunification process, which concludes with students being released to their validated guardian. You must be a manager to assign a reunification role to a user.
Roster The Roster tool displays a list of students organized by grade and class. Staff can mark that students are present, mark them as different status, and leave a comment. Users can also access emergency contact information for each student. Roster information is securely provided by the SIS (Student Information Systems) through integrator companies like GG4L.
Safe @ Home A content channel featuring safety information for homeowners/families with kids, teenagers, or senior parents.
Safe @ On-The-Go A content channel featuring safety information related to transportation and travel.
Safe @ School A content channel featuring safety information relevant for teachers, school safety personnel, and parents with kids in school.
Safe @ Work A content channel featuring safety information relevant for both blue-collar and white-collar workers.
Safety Awareness Network Our Safety Awareness Network is comprised of safety content channels where CrisisGo curates and publishes content from our safety expert partners and government resources.
Safety Awareness System The platform that allows you to search, schedule, create, edit, and save Safety Cards/Training cards for your organization. Safety managers can send engaging safety content in the form of digital safety cards to relevant staff members and stakeholders. This is located in a tab on the Console.
Safety Calendar You can create and schedule your own safety cards or schedule content from the CrisisGo library through the Safety Calendar. You can decide what time and date the cards will be sent and which groups they will be sent to.
Safety Cards Safety cards are digital safety messages that inform individuals about safety risks and solutions by presenting engaging, expert content in a clean and visually pleasing manner.
Safety Center The Safety Center is the hub of CrisisGo’s cutting-edge safety information channels. Every app user automatically has the Safety Center on their device. The audience is more general, and the topics should focus on current safety issues and trends.
Safety Circle A message group is a tool for personal and family safety. A Safety Circle cannot be tied to an organization. The Panic tool is turned on, but it’s the only tool that can be turned on. Everyone in a Safety Circle can send and receive all messages and panics, and up to 30 people can join. The message group interactions are not recorded anywhere.
Safety Team Your Safety Team is comprised of your staff members who are trained and equipped to respond to incidents at your school. Members of the safety team serve as coordinators and responders during an incident (from a small-scale incident to a full-blown emergency.) Members of the safety team need to be able to make safety-related decisions from a position of authority, respond to safety notifications and reports, and help coordinate safety protocols during an emergency.

Typical safety team members include: School Resource Officers, Principals/Vice Principals, Administrative Assistants, Nurses, and any other qualified staff. Safety team members are often managers in message groups.
Siren The siren is an audible tool used to attract attention. For example, this tool can be used for people who are lost, stuck, or trapped under rubble.
Threat Assessment Threat assessment is a structured group process used to evaluate the risk posed by a student or another person, typically as a response to an actual or perceived threat or concerning behavior.
Tip Receiver A tip receiver is a message group manager who has been permissioned to view tips sent from message group members or other managers. Tip receivers can only see reports of the specific type they have been permissioned for.
Training Cards Training Cards are safety cards that focus on a training lesson. Each card instructs users on a specific aspect of a CrisisGo app feature/tool. Multimedia approaches are implemented to better show the product and diversify the training. Training cards are meant to show use cases and prompt exploration.
User Manager The user manager is a feature of the console that allows safety administrators to manage their users by keeping track and moving them to the proper message groups. The purpose of the User Manager is to provide permission to join the system and remove people from the system.
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Still need help? To contact CrisisGo Support, please call 314-669-9022 x2. Otherwise, please fill out the following form, and one of our Support Analysts will respond as soon as possible. To contact CrisisGo Support, please call 314-669-9022 x2. Otherwise, please fill out the following form, and one of our Support Analysts will respond as soon as possible.