What does "At Risk" mean for message group(s)?

When a message group says "At Risk" it means there is functionality within the message group not configured appropriately.  By hovering your mouse over the question mark, a pop-up will appear noting the specific items which place the message group "At Risk".

Some examples of "At Risk" message groups include:

  • A message group with no Managers
  • A message group with functionality turned on but not configured.  For example, Alerts enabled but no alerts added.  Check-In enabled but not configured, Email/SMS enabled but not configured, etc.

If you have any questions as to how to resolve an "At Risk" message group, please feel free to contact CrisisGo Support at support@crisisgo.com

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Still need help? To contact CrisisGo Support, please call 314-669-9022 x2. Otherwise, please fill out the following form, and one of our Support Analysts will respond as soon as possible. To contact CrisisGo Support, please call 314-669-9022 x2. Otherwise, please fill out the following form, and one of our Support Analysts will respond as soon as possible.