What do I do if I am not receiving my emails every morning?

First, check your email spam folder and make sure that the email didn't go there. If it's not in your spam folder, make sure to White List the CrisisGo email and check that your email is not set to Conversation View.  

Click here for instructions on how to whitelist emails from CrisisGo.

Click here for instructions on how to turn off Conversation View in your email.

If these settings do not apply, you may check with your organization administrators so they can validate they have the correct e-mails on file for you.

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Still need help? To contact CrisisGo Support, please call 314-669-9022 x2. Otherwise, please fill out the following form, and one of our Support Analysts will respond as soon as possible. To contact CrisisGo Support, please call 314-669-9022 x2. Otherwise, please fill out the following form, and one of our Support Analysts will respond as soon as possible.