How do I set the communication messages for roles that are authorized to speak to the media?

The communication messages for those who are authorized to speak to the media can be tailored to each type of crisis. For example, the district may have one message to release to the media after a bomb threat and a different message after a weapon threat.

To add a Communication Message for those who ARE authorized to speak to the media on behalf of the organization:

  1. From the Crisis/SOP tab, click the crisis name (Example:  Active Shooter)
  2. Click beneath Communication Message for Roles Authorized to Speak to Media 
  3. Enter the communication message and click Submit
  4. If the communication message does not differ for each crisis, click Shared Communication Message, and choose to share it with other crisis types.

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Still need help? To contact CrisisGo Support, please call 314-669-9022 x2. Otherwise, please fill out the following form, and one of our Support Analysts will respond as soon as possible. To contact CrisisGo Support, please call 314-669-9022 x2. Otherwise, please fill out the following form, and one of our Support Analysts will respond as soon as possible.