How do I add staff to multiple buildings?

Sometimes users work in more than 1 building, so they need to be set up so that they are able to see the information tied to more than just their primary building. 

To add a user to more than 1 building, please follow the steps below:

  1. Log in to the Console
  2. Navigate to User Management and find the user
  3. Click the rectangular icon located by the pencil icon
  4. Select the Building(s) that the user needs to be tied to. If there is a Department you can set that too, but it is not mandatory to save the changes.
  5. Click Submit

At this point, the user should be added to the building's message group and able to see all data tied to the new building. To make a new user a manager, please navigate to the group to change the new member's permission settings.

Please note that these are changes that only Console Admin can provision. Please talk to your Crisis Administrator if you think you need these permissions.

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Still need help? To contact CrisisGo Support, please call 314-669-9022 x2. Otherwise, please fill out the following form, and one of our Support Analysts will respond as soon as possible. To contact CrisisGo Support, please call 314-669-9022 x2. Otherwise, please fill out the following form, and one of our Support Analysts will respond as soon as possible.